FAQ
Setup Arylic System
How to connect to my speakers, audio amplifiers or audio receivers?
For connect to your system, you can refer to this video.
How to setup the first WiFi connection?
You can refer to this post.
How to do the Multiroom Control?
-Play different music at the same time:
Click the device and choose the song or playlist you want to play with. Same for other devices.
-Play In Sync:
Click the + on the right top of the device which you want to be the master. Then choose the devices your want to group with and click done.
How to Reset?
Click the power button 3 times, then the LED indicator will turn to fast flashing.(White)
This means the device is under rebooting. After the LED indicator turn into slow flashing(White) you can repair your WiFi.
For older model, please push the power button until the LED indicator turn to fast flashing. The rest of the steps are the same.
How to restore to factory settings?
Open 4STREAM App, then click the device(the one for configuration) settings.
Device Settings> Speaker Info> Restore To Factory Settings.
How to upgrade my firmware?
4STREAM App will push the update prompt automatically if your device is available to update.
If you can't upgrade please contact our support: info@arylic.com.
You can check the newest update news and update log in our forum.
3rd-Party Service Support
Is your system support Amazon HD, Tidal MQA, Deezer HiFi?
H50 and Up2stream HD DAC support Qobuz HD and Tidal HiFi. Others models don't support the features currently, this is a hardware limitation.
What online music service you support?
We support Spotify, Amazon Music, Tidal, Deezer, SoundCloud, Qobuz, TuneIn, Internet Radio, iHeartRadio, Napster etc. And more you can refer to music services.
Do you support Airplay 2?
H50 and Up2stream HD DAC support Airplay 2. Other models only support Airplay 1 due to hardware limitations.
Do you support Alexa/Google Home assistant/ Chromecast?
Do you support Spotify Connect?
Yes we support Spotify Connect, so you can stream from Spotify App directly.
Do you support Tidal Connect?
Only H50 and Up2stream HD DAC supported, for other models you can stream Tidal through our 4STREAM App.
Can I use free Spotify account to stream music?
You need to use at least Spotify premium account for streaming.
Functionality
How many zones can I group at once?
There is no limitation actually, but we advice 10 units at once in standard situation.
As long as your WiFi router can cover, no matter how many units you connect at once. Or we suggested you can wire by Lan to your WiFi router for stability.
Do you support gapless?
Yes, the newest firmware version already support gapless.
How to stream music from PC?
We have web controller that you can enter your device IP to enter in. Or you can use some software which supports the protocols like Airplay, UPNP, DLNA. You can refer to this video.
Is there a delay when streaming under multiroom?
When playing music, the delay is very micro that hard to be heard with human. When stream from TV, there will have 1S delay between TV and speaker.
What is the audio output of your system?
Our system supports decode up to 192khz/24bits, the audio output is 44.1khz/16bits CD quality. Only Up2stream HD DAC support 192khz/24bits Hi-Res Audio output.
ACPWorkbench
Can l programm the right, left and sub channel individually in the ACPWorkbench?
Yes, you can configure different EQ settings in each channel.
How do l switch the SPDIF configuration in ACPWorkbench?
You can refer to this video
How to update the firmware via ACPWorkbench?
You can refer to this video
How to save the configuration on ACPWorkbench?
You can refer to this video
Can I run ACPWorkbench on Mac?
Sorry no, this is a windows software.
What happens if i have to reinstall Windows? Can I reuse the key in this case?
lt will not work if reinstall windows, but you can send email to us with your order, we will send you one more key for this case.
Can l install and use one license on 2 dfferent computers e.g.Notebook and PC ?
No, each activation key only works for 1 PC.
What is the error code 104, 105 mean?
104 KEY has been used.
105 KEY is not correct.
Logistics
Do you ship to my country?
We ship to worldwide, you can refer to our shipping policy for the time and delivery method we use.
How can I track my order?
You can check our shipping policy for correspond tracking page.
Do I need to pay import tax?
We have local delivery to Europe, United States and Russia. For other region, we declare the lower value in custom if no specific requirement.
When will you ship my order?
You can refer to our shipping policy.
What delivery service you use?
You can refer to our shipping policy.